Shipping & Returns Shipping & Returns

For gift baskets to be received by an individual, we highly recommend that orders are shipped to business addresses (open between 9am to 5pm). If shipped to a home address please be sure that the recipient is home to accept the delivery. Otherwise delivery may be left outside doorstep with no one is around to accept.  Please indicate recipient’s home telephone number to avoid any shipping delays.

Please insure all shipping information is correct. If a product is delayed in delivery, or returned back to Gift Dezine, due to a wrong shipping address provided by the client, we will gladly resolve the situation. We will re-ship to the corrected address, at an additional ship fee to you. If you wish to cancel the order in this situation, we will gladly refund the gift basket purchase, but a 15% re-stocking fee plus shipping fees will be charged to your credit card.  Please note, currently we only ship within Canada.

Rates:

  • We currently offer free shipping in the GTA for our pre-assembled product displayed online only - one location drop offer for orders over $ 200.00  (before taxes)
  • There is a Flat Rate fee of $13.00 in the Toronto area (GTA). for orders under $100.00
  • For the rest of Canada, shipping rates are between $13-$50.
  • Shipping fees are subject to change at any time without notice.
  • For large and multiple shipments, shipping prices are available upon request
Terms and Conditions Terms and Conditions

Please contact us for customized gifts, baskets and quantity orders so we can work together to ensure your needs are met.

Please allow 3 business days for delivery on your gift basket orders.

In order to avoid disappointment place your orders as early as possible during our busy festive season (November-December).

Gift Dezine Inc. representatives are always happy to take your order and/or answer any questions you may have. If we are unable to take your call, leave us a message and we will return your call promptly. We accept Visa, MasterCard, and American Express.

To set up a free consultation for customized orders please contact us at info@giftdezine.com

Please note that taxes, where applicable, are not included in the delivery prices listed. All prices are quoted in Canadian funds and are subject to change.

Please identify your preferred delivery date when placing your order. Note that requests for delivery at specific times of the day may be placed but cannot be guaranteed.

Please note that unforeseen weather conditions can delay deliveries.

Taxes: Taxes are in Canadian dollars

Credit Cards: We are a PayPal Verified merchant and accept three major credit cards:

  • MasterCard
  • Visa
  • American Express

We reserve the right to substitute any product with others of equal or greater value.

Privacy Notice Privacy Notice

Gift Dezine is committed to protecting the privacy and security of your personal information obtained by reason of your customer relationship with Gift Dezine Inc. This policy explains the types of customer personal information we collect, how it is used, and the steps we take to ensure your personal information is handled appropriately.

Our policies and practices have been designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and corresponding provincial privacy acts.

Privacy of personal information is an important principle to Gift Dezine. We are committed to collecting, using and disclosing personal information responsibly and only to the extent necessary for the services we provide. We strive to be open and transparent regarding how we handle personal information. This document describes our privacy policies.

 

What is Personal Information?
Personal information is information about an identifiable individual. Personal information includes information that relates to: an individual’s personal characteristics (e.g., gender, age, income, home address or phone number, ethnic background, family status); health (e.g., health history, health conditions, health services received by them); or, activities and views (e.g., religion, politics, opinions expressed by an individual, an opinion or evaluation of an individual). Personal information is different from business information (e.g., an individual’s business address and telephone number). This is not protected by privacy legislation.

Who We Are
Our organization, Gift Dezine Inc, sells gifts and gift basket service to the corporate and private communities.

We Collect Personal Information: Primary Purposes
Like all online shops, we collect, use and disclose personal information in order to serve our clients.

For our clients and members of the general public who visit our site, the primary purposes for collecting personal information are as follows:

  • Our site's registration form requires users to give us contact information (like their name and email address) and demographic information (like their address and postal code). We use customer contact information from the registration form to send the user information about our company. The customer's contact information is also used to contact the visitor when necessary.

We Collect Personal Information: Related and Secondary Purposes
Like most organizations, we also collect, use and disclose information for purposes related to or secondary to our primary purposes. The most common examples of our related and secondary purposes are as follows:

  • Demographic and profile data is collected at our site. We use this data to tailor the visitor's experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences.
  • Your IP address is captured to help identify you and your shopping cart and to gather broad demographic information.
  • We use cookies to save certain selections that you make while visiting the site so you don't have to re-enter it each time you visit our site.

You can choose not to be part of some of these related or secondary purposes (e.g., by declining special offers or promotions, by paying for your services in advance). We do not, however, have much choice about some of these related or secondary purposes (e.g., external regulation).

This site contains links to other sites. Gift Dezine Inc. is not responsible for the privacy practices or the content of such websites.

Protecting Personal Information
We understand the importance of protecting personal information. For that reason, we have taken the following steps:
  • Electronic information is transmitted either through a direct line or has identifiers removed or is encrypted.
  • Staff are trained to collect, use and disclose personal information only as necessary to fulfill their duties and in accordance with our privacy policy.

Retention and Destruction of Personal Information
We need to retain personal information for some time to ensure that we can answer any questions you might have about the services provided and for our own accountability to external regulatory bodies. Gift Dezine retains your personal information only as long as it is required for our business relationship or as required by federal and provincial laws.

You Can Look at Your Information
With only a few exceptions, you have the right to see what personal information we hold about you. Often all you have to do is ask. We can help you identify what records we might have about you. We will also try to help you understand any information you do not understand (e.g., short forms, technical language, etc.). We will need to confirm your identity, if we do not know you, before providing you with this access. We reserve the right to charge a nominal fee for such requests.

If there is a problem, we may ask you to put your request in writing. If we cannot give you access, we will tell you within 30 days if at all possible and tell you the reason, as best we can, as to why we cannot give you access.

If you believe there is a mistake in the information, you have the right to ask for it to be corrected. This applies to factual information and not to any professional opinions we may have formed. We may ask you to provide documentation that our files are wrong. Where we agree that we made a mistake, we will make the correction and, where appropriate, notify anyone to whom we sent this information. If we do not agree that we have made a mistake, we will agree to include in our file a brief statement from you on the point and, as appropriate, we will forward that statement to anyone else who received the earlier information.

Do You Have a Concern?
If You have any questions, comments, complaints or concerns or require more information about this Privacy Policy, about how Gift Dezine manages personal information or responds to complaints, or about how personal information are being used, please contact
info@giftdezine.com , or call to us at:


 

Gift Dezine Inc.

info@giftdezine.com
Call: (416) 806-9756


 

   We are a proud Canadian company 

Music is provided by  Stefania Mazzucco, listen to her at  www.members.shaw.ca/stefaniamazzucco
www.myspace.com/stefaniamazzuccomusic